Cacellation & Refund Policy

Standard Booking : Guests may cancel their reservations up to 24 hours prior to the scheduled check-in date for a full refund.
Late Cancellations & No-Shows: If a booking is cancelled less than 24 hours before the check-in time or in the event of a no-show, the first night’s charge will be retained as a cancellation fee. The remaining balance, if any, will be refunded as per standard practice.
Check-in: 2:00 PM onwards
Check-out: 12:00 Noon

Non-Refundable & Discounted Rates:Reservations made under special promotions, advance purchase rates, or discounted pricing may have different cancellation and refund policies.
These bookings are typically non-refundable or subject to stricter cancellation terms.
Guests must confirm the applicable policy directly with the hotel reservations desk at the time of booking.

Group/Corporate Bookings:Cancellations for group or corporate bookings (four or more rooms) must be made at least 7 days prior to the scheduled check-in date.
Late cancellations may incur charges as specified in the group booking agreement.

Mode of Refund:Refunds, if applicable, will be processed through the original mode of payment within 7–14 working days, subject to bank processing time.
Transaction Fees:Any transaction or payment gateway fees are non-refundable.

Unforeseen Events:In the event of circumstances beyond control (natural disasters, pandemics, government advisories), refund decisions will be at the discretion of Babylon Hotels man agement, in accordance with prevailing government guidelines.

For policy clarifications or specific queries (especially for discounted bookings), please contact the hotel desk directly or email: reservations@babylonhotels.com.

Hotel Policy